Uncover the secret: how to check surface laptop warranty with ease

Owning a Surface Laptop is an investment that requires proper care and maintenance. One crucial aspect of this is understanding your warranty coverage. Here’s a comprehensive guide on how to check the warranty status of your Surface Laptop, ensuring you get the support you need when you need it.

Microsoft Website

1. Visit the Microsoft Support Website: Go to https://support.microsoft.com/en-us/warranty.
2. Enter Your Device Serial Number: Locate the serial number on the back of your Surface Laptop or in the Settings app under “System” > “About.” Enter it in the “Enter your device serial number” field.
3. Check Warranty Status: Click on the “Check warranty” button to view the warranty details, including its expiration date and coverage.

Device Settings

1. Open the Settings App: Click on the Start menu and select “Settings.”
2. Go to “System” > “About”: In the left-hand menu, click on “System” and then select “About” from the right-hand panel.
3. View Warranty Details: Under the “Warranty” section, you’ll find the warranty expiration date and a link to the Microsoft Support website.

Microsoft Store

1. Sign In to Your Microsoft Account: Go to the Microsoft Store website (https://www.microsoft.com/en-us/store) and sign in using the same Microsoft account you used to purchase your Surface Laptop.
2. Click on “Account” > “Orders”: Hover over your account name in the top-right corner and select “Account.” Then, click on “Orders” from the left-hand menu.
3. Find Your Surface Laptop Order: Locate the order for your Surface Laptop and select “View details.”
4. Check Warranty Status: Under the “Warranty” section, you’ll find the warranty expiration date and coverage details.

Microsoft Device Support App

1. Install the Microsoft Device Support App: Download and install the Microsoft Device Support app from the Microsoft Store.
2. Sign In to Your Microsoft Account: Open the app and sign in using the same Microsoft account associated with your Surface Laptop.
3. Select Your Device: The app will automatically detect your Surface Laptop. If it doesn’t, click on “Add a device” and follow the instructions.
4. View Warranty Status: Once your Surface Laptop is selected, you’ll see the warranty expiration date and coverage details on the app’s home screen.

Contact Microsoft Support

If you’re unable to check your warranty status using the above methods, you can contact Microsoft Support directly:

• Call Microsoft Support: Call the Microsoft Support number for your country or region.
• Chat with a Support Agent: Visit the Microsoft Support website and click on “Get help” in the bottom-right corner to start a chat conversation.

Wrapping Up

Checking the warranty status of your Surface Laptop is essential for ensuring you have the necessary support and protection. By following the steps outlined in this guide, you can quickly and easily access your warranty details and make informed decisions about maintaining your device. Remember to regularly check your warranty status, especially before making any major repairs or upgrades, to avoid any unexpected expenses.

Frequently Asked Questions

Q: What does the Surface Laptop warranty cover?
A: The Surface Laptop warranty typically covers hardware defects and malfunctions, including the battery, display, and keyboard.

Q: How long is the standard Surface Laptop warranty?
A: The standard Surface Laptop warranty is for one year from the date of purchase.

Q: Can I extend the Surface Laptop warranty?
A: Yes, you can purchase an extended warranty from Microsoft or a third-party provider.

Q: What happens if my Surface Laptop warranty expires?
A: After the warranty expires, you’ll need to pay for any repairs or replacements.

Q: How do I know if my Surface Laptop is still under warranty?
A: Use the methods described in this guide to check the warranty status. If the warranty has expired, you’ll see a message indicating that.