Main points
- Whether you’re preparing to sell, upgrade, or simply want a fresh start, erasing your Surface Go is an essential step to protect your privacy and ensure the device is ready for its next chapter.
- If you’re concerned about the security of your data, you can use a third-party data eraser to securely wipe your Surface Go.
- Erasing your Surface Go is a simple process that can be completed in a few minutes using one of the methods described above.
Whether you’re preparing to sell, upgrade, or simply want a fresh start, erasing your Surface Go is an essential step to protect your privacy and ensure the device is ready for its next chapter. In this comprehensive guide, we’ll walk you through the various methods of erasing your Surface Go, leaving no trace of your personal data or settings.
Method 1: Reset This PC (Preserve Files)
This method allows you to reset your Surface Go while preserving your personal files and settings. It’s a good option if you’re experiencing any software issues or want to remove unwanted programs.
1. Go to Settings > **System** > **Recovery**.
2. Under Reset this PC, click **Get started**.
3. Choose Keep my files.
4. Follow the on-screen instructions to complete the reset.
Method 2: Reset This PC (Remove Everything)
If you want to completely wipe your Surface Go and start from scratch, this method is the best choice. It removes all your personal files, settings, and installed programs.
1. Follow steps 1-2 from Method 1.
2. Choose Remove everything.
3. Follow the on-screen instructions to complete the reset.
Method 3: Use the Surface Go Recovery Image
This method is recommended if you’re unable to access the Windows Recovery Environment or if your Surface Go is experiencing serious software issues.
1. Download the Surface Go Recovery Image from the Microsoft website.
2. Create a bootable USB drive using the recovery image.
3. Boot your Surface Go from the USB drive.
4. Follow the on-screen instructions to complete the reset.
Method 4: Use a Third-Party Data Eraser
If you’re concerned about the security of your data, you can use a third-party data eraser to securely wipe your Surface Go. These programs overwrite your data multiple times to ensure it cannot be recovered.
1. Purchase and install a third-party data eraser.
2. Follow the software’s instructions to erase your Surface Go.
Method 5: Erase the Surface Go’s BIOS
In some cases, it may be necessary to erase the Surface Go’s BIOS to completely reset the device. However, this method should only be used as a last resort as it can be risky.
1. Shut down your Surface Go.
2. Press and hold the Volume Up and **Power** buttons simultaneously.
3. Release the Power button when the Surface logo appears.
4. Continue holding the Volume Up button until the BIOS menu appears.
5. Navigate to the Security tab using the volume buttons.
6. Select Erase BIOS and follow the on-screen instructions.
Method 6: Contact Microsoft Support
If you’re unable to erase your Surface Go using any of the above methods, you can contact Microsoft Support for assistance. They may be able to provide additional troubleshooting steps or remote access to your device.
Wrapping Up
Erasing your Surface Go is a simple process that can be completed in a few minutes using one of the methods described above. Whether you’re selling, upgrading, or simply want a fresh start, following these steps will ensure that your personal data is protected and your Surface Go is ready for its next chapter.
Top Questions Asked
Q: How long does it take to erase a Surface Go?
A: The time it takes to erase a Surface Go varies depending on the method used. A simple reset may take a few minutes, while a complete data wipe can take several hours.
Q: Can I recover my data after erasing my Surface Go?
A: If you use the “Reset this PC (Preserve Files)” method, your personal files will be preserved. However, if you use the “Reset this PC (Remove Everything)” method, your data will be permanently deleted and cannot be recovered.
Q: What’s the difference between resetting my Surface Go and erasing it?
A: Resetting your Surface Go removes all your personal files and settings, but it does not erase the operating system. Erasing your Surface Go completely wipes the device, including the operating system, and returns it to its factory state.