Quick summary
- If your Surface Go is displaying a “No bootable device” error message, it means that the device cannot find a bootable operating system to load.
- Troubleshooting a Surface Go no bootable device error can be a challenging task, but by following the steps outlined in this guide, you can increase your chances of resolving the issue.
- If the issue is caused by a software problem, you may be able to recover data using a data recovery tool.
If your Surface Go is displaying a “No bootable device” error message, it means that the device cannot find a bootable operating system to load. This can be a frustrating issue, but there are several steps you can take to try and fix it. In this comprehensive guide, we will explore various troubleshooting methods to help you resolve the Surface Go no bootable device issue.
Understanding the Causes
Before delving into the solutions, it’s important to understand the potential causes of this error:
- Corrupted operating system
- Faulty hard drive
- BIOS settings
- Hardware issues
Troubleshooting Steps
1. Restart Your Surface Go
The first step is to restart your Surface Go. This simple action can often resolve minor software glitches that may be causing the issue.
2. Check the Boot Order
Ensure that your Surface Go is configured to boot from the correct device. Access the BIOS settings by pressing the Volume Up key while powering on the device. In the BIOS, navigate to the Boot Order section and make sure that the internal SSD is set as the primary boot device.
3. Run System Diagnostics
Surface Go has a built-in diagnostic tool that can help identify hardware issues. To run the diagnostics, hold the Power and Volume Down buttons simultaneously for 15 seconds. If any hardware problems are detected, the diagnostics will provide you with an error code.
4. Repair the Operating System
If the issue persists, you can try to repair the operating system. Insert a USB recovery drive and boot from it. Once the recovery environment loads, select “Troubleshoot” and then “Startup Repair.” This process will attempt to diagnose and fix any issues with the operating system.
5. Reset Your Surface Go
If all else fails, you may need to reset your Surface Go. This will erase all data from the device, so be sure to back up any important files before proceeding. To reset your Surface Go, go to Settings > Update & Security > Recovery.
6. Contact Microsoft Support
If you have tried all the above steps without success, contact Microsoft Support for further assistance. They may have access to additional tools and resources that can help you resolve the issue.
7. Consider Hardware Repair
In some cases, the Surface Go no bootable device error may be caused by a hardware issue. If you suspect this is the case, it’s best to contact Microsoft Support or an authorized repair center for professional assistance.
Wrapping Up
Troubleshooting a Surface Go no bootable device error can be a challenging task, but by following the steps outlined in this guide, you can increase your chances of resolving the issue. Remember to be patient and try each solution thoroughly before moving on to the next. If you are unable to fix the problem on your own, don’t hesitate to reach out to Microsoft Support for additional help.
Frequently Asked Questions
Q: Why does my Surface Go say no bootable device?
A: There are several possible causes, including corrupted operating system, faulty hard drive, incorrect BIOS settings, or hardware issues.
Q: How do I fix a Surface Go no bootable device error?
A: Try restarting your Surface Go, checking the boot order, running system diagnostics, repairing the operating system, or resetting your device. If the issue persists, contact Microsoft Support.
Q: Can I recover data from a Surface Go with a no bootable device error?
A: If the issue is caused by a software problem, you may be able to recover data using a data recovery tool. However, if the issue is hardware-related, data recovery may not be possible.