Ultimate guide: eliminate surface pro 4 ghost touch with ease

Ghost touch issues on Surface Pro 4 devices can be a frustrating and perplexing problem. If your device is experiencing phantom inputs, don’t despair! This comprehensive guide will provide you with step-by-step instructions on how to fix Surface Pro 4 ghost touch issues effectively.

Causes of Surface Pro 4 Ghost Touch

Before delving into the solutions, it’s essential to understand the potential causes of ghost touch on Surface Pro 4 devices:

• Hardware malfunctions: Faulty touchscreens or other hardware components can cause unwanted inputs.
• Software glitches: Operating system updates or third-party applications may introduce bugs that trigger ghost touch.
• Environmental factors: Extreme temperatures, moisture, or electromagnetic interference can disrupt touchscreen functionality.

How to Fix Surface Pro 4 Ghost Touch

1. Reboot the Device

Restarting your Surface Pro 4 can often resolve temporary software glitches that may be causing ghost touch.

2. Clean the Touchscreen

Dust, dirt, or debris on the touchscreen can interfere with its operation. Use a soft, lint-free cloth to gently wipe down the screen.

3. Update Windows

Microsoft regularly releases updates that address software bugs and improve device performance. Check for and install the latest Windows updates.

4. Uninstall Problematic Apps

Certain third-party applications may cause conflicts with the touchscreen driver. Identify and uninstall any recently installed apps that may be suspects.

5. Calibrate the Touchscreen

The touchscreen calibration may become misaligned over time. To recalibrate it:

• Go to “Settings” > “Devices” > “Pen & Windows Ink.”
• Under “Touch input,” select “Calibrate.”

6. Check for Hardware Issues

If the above software solutions fail, you may need to check for hardware issues. Contact Microsoft support or a certified repair technician.

7. Disable Touch Input

As a temporary measure, you can disable touch input to prevent ghost touch from interfering with your work.

• Go to “Device Manager.”
• Expand “Human Interface Devices.”
• Right-click on “HID-compliant touchscreen” and select “Disable device.”

Advanced Troubleshooting

If the basic solutions don‘t resolve the ghost touch issue, try these advanced troubleshooting steps:

8. Run System File Checker (SFC)

SFC scans and repairs corrupted system files that may be causing the problem.

• Open “Command Prompt” as an administrator.
• Type “sfc /scannow” and press Enter.

9. Perform a System Restore

If the ghost touch issue started after a recent Windows update or system change, you can perform a system restore to revert to an earlier state.

• Go to “Settings” > “Update & Security” > “Recovery.”
• Under “Advanced startup,” select “Restart now.”
• On the “Choose an option” screen, select “Troubleshoot” > “Advanced options” > “System Restore.”

10. Reset the Surface Pro 4

As a last resort, you can reset your Surface Pro 4 to its factory settings. This will erase all your data, so make sure to back up important files first.

• Go to “Settings” > “Update & Security” > “Recovery.”
• Under “Reset this PC,” select “Get started.”

Wrapping Up

Ghost touch issues on Surface Pro 4 devices can be frustrating, but by following these troubleshooting steps, you can effectively exorcise phantom inputs and restore your device to full functionality. Remember, if the issue persists or you suspect hardware problems, don’t hesitate to seek professional assistance.

Questions We Hear a Lot

Q: Why is my Surface Pro 4 experiencing ghost touch?

A: Ghost touch on Surface Pro 4 devices can be caused by hardware malfunctions, software glitches, or environmental factors.

Q: How can I prevent ghost touch from occurring?

A: Keep your touchscreen clean, update your device regularly, and avoid using problematic apps.

Q: What should I do if I suspect hardware issues?

A: Contact Microsoft support or a certified repair technician for further diagnosis and repair options.