At a Glance
- Verify that the Wi-Fi on your computer or device is turned on and connected to the same network as your printer.
- If using a wired network connection, check that the network cable is securely connected to the printer and the router.
- Ensure that the USB cable is properly plugged into both the printer and the computer, and try using a different USB cable or port.
Are you struggling to connect your HP Envy 5055 printer to your network? Fear not! This comprehensive guide will provide you with step-by-step instructions on how to get your printer back online and printing seamlessly.
Check Wireless Connection
1. Ensure Wi-Fi is Enabled: Verify that the Wi-Fi on your computer or device is turned on and connected to the same network as your printer.
2. Check Printer Status: On the printer’s control panel, press the “Wi-Fi” button or navigate to the “Network” menu to check the connection status.
Restart Printer and Router
1. Restart Printer: Turn off your printer and unplug it from the power outlet. Wait 30 seconds, then plug it back in and turn it on.
2. Restart Router: Unplug your router from the power outlet and wait 60 seconds. Plug it back in and wait for it to restart completely.
Reinstall Printer Software
1. Uninstall Existing Software: Go to the “Control Panel” on your computer and select “Programs and Features.” Uninstall any HP Envy 5055 software listed.
2. Download and Install New Software: Visit the HP website to download the latest printer software for your operating system. Follow the on-screen instructions to install the software.
Reset Network Settings
1. On Printer: Press the “Wi-Fi” button on the printer’s control panel for 5 seconds. The Wi-Fi light will blink rapidly.
2. On Computer: Use the HP Smart app or the HP Printer Assistant to connect your printer to the network again.
Update Firmware
1. Check for Updates: On the printer’s control panel, navigate to the “Settings” menu and select “Printer Update.” Check if there are any firmware updates available.
2. Install Updates: If an update is available, follow the on-screen instructions to install it.
Troubleshoot Physical Connections
1. Check Power Cable: Ensure that the power cable is securely connected to the printer and the power outlet.
2. Check USB Cable: If using a USB connection, make sure that the cable is properly plugged into both the printer and the computer.
3. Inspect Network Cable: If using a wired network connection, check that the network cable is securely connected to the printer and the router.
Final Thoughts
By following these steps, you should be able to get your HP Envy 5055 printer back online. If you continue to experience issues, contact HP Support for further assistance.
Questions You May Have
Q1. Why is my HP Envy 5055 not connecting to Wi-Fi?
A1. Check the wireless connection on your computer or device, restart the printer and router, or reset the printer’s network settings.
Q2. How do I update the firmware on my HP Envy 5055?
A2. Navigate to the “Printer Update” section in the printer’s “Settings” menu and follow the on-screen instructions to install any available updates.
Q3. What should I do if I can’t connect my HP Envy 5055 using a USB cable?
A3. Ensure that the USB cable is properly plugged into both the printer and the computer, and try using a different USB cable or port.