Quick notes
- When you update the firmware on your Google Wifi point, a reset may be required to complete the installation process and apply the updates.
- If you have made any custom changes to your network settings, such as port forwarding rules or static IP assignments, it’s recommended to back up these settings before resetting your Google Wifi point.
- After resetting your Google Wifi point, you will need to reconfigure it to connect it to your network and set up your Wi-Fi settings.
Are you experiencing connectivity issues or performance problems with your Google Wifi point? Resetting your Google Wifi point can often resolve these issues and restore your network to optimal performance. Follow our comprehensive guide to learn how to reset your Google Wifi point effortlessly.
Why Reset Your Google Wifi Point?
Resetting your Google Wifi point can be necessary in various situations, including:
- Connectivity issues: If your devices are experiencing difficulty connecting to your Wi-Fi network or if you’re experiencing frequent dropouts, a reset can help resolve these issues.
- Performance problems: If your network is slow or unreliable, resetting your Google Wifi point can improve its performance and optimize your online experience.
- Configuration changes: After making significant changes to your network configuration, such as changing your password or adding new devices, resetting your Google Wifi point can ensure that all devices are properly configured.
- Firmware updates: When you update the firmware on your Google Wifi point, a reset may be required to complete the installation process and apply the updates.
Before You Start
Before you proceed with resetting your Google Wifi point, it’s important to consider the following:
- Make sure your Google Wifi point is powered on. If your Google Wifi point is not powered on, it will not be able to respond to the reset commands.
- Have your Google Home app ready. You will need the Google Home app installed on your smartphone or tablet to complete the reset process.
- Back up your network settings (optional). If you have made any custom changes to your network settings, such as port forwarding rules or static IP assignments, it’s recommended to back up these settings before resetting your Google Wifi point.
Step-by-Step Reset Instructions
Method 1: Using the Google Home App
1. Open the Google Home app on your smartphone or tablet.
2. Tap the “Wi-Fi” icon in the bottom navigation bar.
3. Select the Google Wifi point you want to reset.
4. Tap the “Settings” icon in the top right corner.
5. Scroll down and tap “Factory reset.”
6. Confirm the reset by tapping “Factory reset” again.
Method 2: Using the Physical Reset Button
1. Locate the reset button on the bottom of your Google Wifi point.
2. Use a paperclip or a similar pointed object to press and hold the reset button for about 10 seconds.
3. The LED light on your Google Wifi point will blink orange and then turn white when the reset is complete.
Post-Reset Configuration
After resetting your Google Wifi point, you will need to reconfigure it to connect it to your network and set up your Wi-Fi settings.
1. Open the Google Home app on your smartphone or tablet.
2. Tap the “+” icon in the top left corner and select “Set up device.”
3. Follow the on-screen instructions to connect your Google Wifi point to your network and configure your Wi-Fi settings.
Additional Tips
- If you are having trouble resetting your Google Wifi point, try the following:
- Make sure that your Google Wifi point is powered on and connected to the internet.
- Check that the Google Home app is up to date.
- Try resetting your Google Wifi point using both the Google Home app and the physical reset button.
- If you have backed up your network settings, you can restore them after resetting your Google Wifi point by following these steps:
- Open the Google Home app on your smartphone or tablet.
- Tap the “Wi-Fi” icon in the bottom navigation bar.
- Select the Google Wifi point you want to restore the settings for.
- Tap the “Settings” icon in the top right corner.
- Scroll down and tap “Restore.”
- Select the backup file you want to restore and tap “Restore.”
- If you are still experiencing problems, contact Google support for assistance.
Troubleshooting
Q: I can’t find the reset button on my Google Wifi point.
A: The reset button is located on the bottom of the Google Wifi point, next to the power port.
Q: I pressed the reset button, but nothing happened.
A: Make sure that you are pressing the reset button for at least 10 seconds. If the LED light on your Google Wifi point does not blink orange and then turn white, try pressing the reset button again.
Q: I reset my Google Wifi point, but I can’t connect to it.
A: Make sure that your Google Wifi point is powered on and connected to the internet. If you are still having trouble connecting, try resetting your Google Wifi point again.
Q: I reset my Google Wifi point, but my network settings are not the same.
A: If you did not back up your network settings before resetting your Google Wifi point, you will need to reconfigure your network settings manually. You can find instructions on how to do this in the Google Home app.
Q: I reset my Google Wifi point, but it’s still not working.
A: If you are still experiencing problems after resetting your Google Wifi point, contact Google support for assistance.