Highlights
- As a last resort, you can perform a factory reset to restore your HP Pavilion x360 to its original state.
- Troubleshooting a non-working touchpad in an HP Pavilion x360 can be a frustrating experience, but by following the steps outlined in this blog post, you can increase your chances of resolving the issue effectively.
- Yes, you can connect an external USB or Bluetooth mouse to your HP Pavilion x360 to use as a temporary replacement for the touchpad.
Touchpads are an integral part of laptops, providing a convenient and intuitive way to interact with the device. However, when your HP Pavilion x360’s touchpad suddenly stops working, it can be a major inconvenience. This blog post delves into the myriad reasons behind this issue and provides comprehensive solutions to restore your touchpad’s functionality.
Potential Causes of a Non-Working Touchpad in HP Pavilion x360
1. Disabled Touchpad: The touchpad may be accidentally disabled through keyboard shortcuts or system settings.
2. Outdated or Corrupted Drivers: Outdated or corrupted touchpad drivers can cause malfunctions and prevent the touchpad from working properly.
3. Hardware Issues: Physical damage to the touchpad or its internal components can lead to complete failure.
4. Software Conflicts: Conflicting software or applications can interfere with touchpad functionality.
5. BIOS Settings: Incorrect BIOS settings related to the touchpad can disrupt its operation.
6. Windows Updates: Windows updates can sometimes introduce bugs or compatibility issues that affect the touchpad.
7. Malware or Virus Infection: Malware or viruses can damage system files and interfere with touchpad functionality.
Troubleshooting a Non-Working Touchpad in HP Pavilion x360
1. Enable the Touchpad
- Press the “Fn” + “F1” keys simultaneously to toggle the touchpad on or off.
- Check the touchpad icon in the taskbar to ensure it’s not crossed out.
2. Update or Reinstall Touchpad Drivers
- Go to the HP Support website and download the latest touchpad drivers for your specific HP Pavilion x360 model.
- Uninstall the current drivers and install the downloaded ones.
- Restart your computer after updating the drivers.
3. Check Hardware Connections
- If possible, open the laptop’s chassis and inspect the touchpad cable for any loose connections or damage.
- Ensure that the touchpad is properly seated in its connector.
4. Troubleshoot Software Conflicts
- Disable any recently installed software or applications that may be interfering with touchpad functionality.
- Run a system scan using Windows Defender or a third-party antivirus software to detect and remove any malware or viruses.
5. Reset BIOS Settings
- Enter the BIOS by pressing the “F10” or “F2” key during startup.
- Navigate to the “Advanced” or “System Configuration” section.
- Find the touchpad settings and restore them to their default values.
6. Roll Back Windows Updates
- If the touchpad issue started after a recent Windows update, try rolling back the update to its previous version.
- Go to “Settings” > “Update & Security” > “Windows Update” > “View update history.”
- Select the update you want to roll back and click “Uninstall.”
7. Factory Reset
- As a last resort, you can perform a factory reset to restore your HP Pavilion x360 to its original state.
- Note that this will erase all data from your laptop.
Final Thoughts
Troubleshooting a non-working touchpad in an HP Pavilion x360 can be a frustrating experience, but by following the steps outlined in this blog post, you can increase your chances of resolving the issue effectively. Remember to approach the problem systematically, eliminate potential causes one by one, and seek professional help if necessary. With a little patience and perseverance, you can restore your touchpad’s functionality and regain seamless control over your laptop.
Answers to Your Most Common Questions
Q: Why is my HP Pavilion x360 touchpad not working after Windows 10 update?
A: Windows updates can sometimes introduce bugs or compatibility issues that affect the touchpad. Try rolling back the update to its previous version.
Q: I’ve tried everything but my touchpad still doesn’t work. What should I do?
A: If the troubleshooting steps in this blog post haven‘t resolved the issue, it’s recommended to contact HP Support or a qualified technician for further assistance.
Q: Can I use an external mouse while my touchpad is not working?
A: Yes, you can connect an external USB or Bluetooth mouse to your HP Pavilion x360 to use as a temporary replacement for the touchpad.